The Cadillac

All items ship via USPS to United States & Canada residences only. After your payment has been received and processed in full, your package will be shipped out within 3-5 business days. All orders are made to order and not pre-dosed. 

We cannot guarantee the package(s) will arrive in perfect condition due to U.S.P.S. handling. Please communicate with us the conditions in which your items were received, for us to better improve our packaging standards.

Once the package has been delivered by the U.S.P.S., the risk of damage, or loss of the item is the responsibility of the customer.

You can expect your order to arrive within 4-7  business days.

​Please contact us directly if you have not received your package within 7 business days of receiving your tracking number.

Black Label Lipo ensures the delivery of your product to the address submitted at the time of purchase. Should the customer fail to give the correct address, subsidiaries, or delivery services requirements, Black Label Lipo shall be in no way liable, be required to issue a refund or resend the package.

As a courtesy, we will offer a One-Time shipment of the product which will include a shipping fee.

​Black Label Lipo does not take responsibility for stolen packages once they have been labeled "Delivered" by the U.S.P.S.

Due to the personalized nature of our supplements, we can not accept returns. There are no exceptions to this policy.

If you receive the wrong item, please email us and include a picture of the unopened item. A return shipping label will be sent to you for the return of the item(s), and the correct item will be sent as soon as it is received.   

If you receive a damaged item, please email us with the following information: your name, order number, and pictures of the damaged item. On a case-by-case basis, replacements are sent out immediately. 

​Black Label Lipo is not responsible for lost or stolen packages. If you have not received your items due to any circumstance, please contact U.S.P.S. to file a lost/stolen package claim. Once you have completed that step, please reach out to us via email, and include the information provided to you from the U.S.P.S. and we will file a claim on our end, in order to expedite a replacement based on our discretion. 

 

We are committed to providing a website that is accessible to individuals with disabilities, in conformance with the 

Web Content Accessibility Guidelines (WCAG) 2.1, Level A & AA.

​We welcome your feedback. If you encounter any accessibility barriers or otherwise have difficulty using our website due to your disability, please contact our office for assistance.

Black Label Lipo is a concierge performance enhancement and body sculpting provider dedicated to providing customers convenient access to integrative, state-of-the-art body sculpting, vitamin, and mineral supplements.

The Black Label Lipo team, nurse ambassadors, and lifestyle ambassadors are with you every step of the way, from customer education to providing honest product reviews, to ensuring that your products are delivered to the comforts, and privacy of your homes, as well as providing the necessary performance advantages you are seeking. 

We combine customer service and product knowledge, with cutting-edge, sterile practices and technology to ensure our customers' health and well-being are always our priority.

Chat with us to learn about how you can get more out of life with Black Label Lipo, the Gold Standard for Body Positivity!

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Any statements on this site or any materials or supplements distributed or sold by Black Label Lipo have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. If you have a history of heart conditions, are pregnant, nursing, taking medication, or are unsure about using our products, we suggest consulting with a physician before doing so. 

We would also like to emphasize that lipolytic, lipotropic, and isotonic mineral injections are lawfully available to purchase without a prescription and are not subject to the same state stipulations or federal regulations as prescriptions and over-the-counter medications. By purchasing our products, you agree to always consult your healthcare provider before purchasing any injectables. Please note that the results on all products are not typical and not everyone will experience these results.